Service request

Book IT Support

Tell us what you need help with. We’ll review your request and confirm the scope, availability and applicable price before work begins.

Please note: Sending this form is a service request, not confirmation of an appointment. We will confirm the booking and agreed terms with you separately. We will not carry out additional work or incur additional charges without your approval.

1. Your details

Full name *

Phone number *

Email address *

Service address Only provide an address if it is needed for the requested service. A home-visit address is required before the visit is confirmed.

2. What do you need help with?

Service method *

Device type *

Describe the problem *

What would you like us to do? *

Preferred days or times (optional)

3. Price and payment

Pricing arrangement *

Agreed price or hourly rate * Enter the figure discussed with Devlin IT Support. If this is only an estimate, say so here and confirm the final quote in writing before work begins.

Call-out fee / parts (if applicable)

Payment terms *

Additional work: I understand that work outside the agreed scope may cost extra. Devlin IT Support must explain the additional work and its cost and obtain my approval before proceeding. *

4. Customer authorisation

Please read this carefully before submitting your request.

I confirm that the information I have provided is accurate. I authorise Devlin IT Support to contact me about this request and, once the scope of work and applicable price or rate have been confirmed, to carry out the agreed IT support service. I agree to pay the agreed charges under the payment terms communicated to me. I understand that submitting this form is a request for service and does not by itself confirm an appointment or authorise unapproved additional work. *

5. Privacy

How we use your information

Devlin IT Support will use the details you provide to respond to your request, arrange and deliver the service, communicate about pricing and appointments, and maintain business records. Form submissions are processed by our form service provider and may be stored in its dashboard. We limit access to these records and retain them only for as long as reasonably necessary for service, business and legal purposes.

I have read the Devlin IT Support Privacy Notice and understand how my personal information will be used for this service request. *

Fields marked * are required. Please do not include passwords, payment card details or other sensitive information in this form.